DCKAP is on a mission to create better opportunities and empower the growth of people across the globe and be a front runner of Technological Innovation while at it. We are the people behind DCKAP Integrator, DCKAP PIM, DCKAP Commerce, QA Touch, and Zircly, and are looking for Innovative, Inspired People to join our team and fuel our Vision.

We are looking for Technical Writers to support us as we expand to include more businesses from around the globe.

We work closely with multi-functional teams to improve our products, services, and customer experience.

Roles

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
• Write easy-to-understand user interface text, online help, and developer guides.
• Create tutorials to help end-users use a variety of applications.
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
• Create and maintain the information architecture.

You are a Good Fit For this Job, If You,

• Proven working experience of 2+ years in technical writing.
• Ability to deliver high-quality documentation paying attention to detail.
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Excellent written skills in English.
• Strong working knowledge of technical writing software such as RoboHelp, Snagit, Adobe Acrobat, etc.
• Basic familiarity with the SDLC and software development.
• Have an eye for detail, with a commitment to accuracy.
• Have excellent time management and prioritization skills.
• Have impressive verbal and written communication skills, with the ability to communicate with stakeholders of different levels.
• Have the ability to adapt and switch between contributing collaboratively and individually.
• Are in the habit of thinking outside the box.
• Are a proactive team player and work seamlessly in teams of all sizes.
• Are driven by the spirit of innovation and learning and love taking on new challenges.

Knowledge of the product development life cycle, and experience in a software product or Saas company, or a tech startup are a plus.