Salesforce Consultant
India, Remote- Experience: 3-6 Years
- Openings: 1
- Location: India, Remote
- Role: Salesforce Consultant
- Job Code: Salesforce/Contract
DCKAP
Goals are great, but systems get the work done. DCKAP makes it easier for systems to work with each other. We help distributors and manufacturers harness the power of flowing data to drive operational excellence and profitable growth. As a result, they spend less time worrying about errors and more time on things that matter.
We are the people behind DCKAP Integrator and QA Touch.
Apply NowWait... Quick Check 
Before you apply, consider if you:
- Care deeply about what you do and about making a difference in the world.
- Seek hypergrowth through consistent learning and experimenting.
- Balance work-life and life-life.
- Live a life of passion both inside and outside of work.
- Work seamlessly with multiple people– teamwork makes the dream work after all!
- Efficiently prioritize tasks and manage time.
- Move quickly, analyze and problem-solve on the go.
- Think outside the box and on your feet.
- Adapt and switch between your work and teamwork.
Salesforce Consultants at DCKAP design, implement and optimize Salesforce solutions that help businesses streamline processes and improve customer experiences. They work across Sales Cloud, Service Cloud, workflow automation, AI integration and enterprise system integrations to deliver scalable, business-focused solutions. Working closely with customers and technical teams, they translate business requirements into effective solutions while leveraging the latest Salesforce and AI capabilities.
The Role
In this role, you will:
- Lead Salesforce solutions: Serve as the subject-matter expert across Sales Cloud, Service Cloud and the core platform; conduct discovery workshops and translate business needs into requirements, user stories and solution designs. Configure data models, page layouts, record types, Lightning apps, reports, dashboards, security and access controls.
- Drive workflow automation: Design and implement Salesforce Flows, approval processes and Flow Orchestration; migrate legacy Workflow Rules and Process Builder to Flow. Establish automation standards covering naming, error handling, bulk processing and governor limits, and identify when Apex or custom code is required.
- Deliver AI-powered solutions: Build Agentforce and Einstein solutions using agents, actions, Prompt Builder and predictive capabilities. Ground AI in customer data through Data Cloud, Knowledge and CRM records, leveraging the Einstein Trust Layer. Integrate external AI/LLM platforms (OpenAI, Azure OpenAI, Anthropic, Google and AWS Bedrock) with Salesforce. Identify and measure AI use cases while ensuring data privacy, security and responsible AI practices.
- Manage integrations and delivery: Assess Salesforce integrations with ERP and eCommerce systems using DCKAP Integrator, REST/SOAP APIs and Platform Events. Validate data mappings, transformations and sync frequencies across accounts, orders, products, pricing and inventory. Plan and execute data migrations using Data Loader or similar tools, and keep customers informed about Salesforce’s three annual releases, particularly new AI and automation capabilities.
The Requirements
Employment Type: Contract
Experience
- 3–6 years in IT consulting and implementation, with at least 3 years of hands-on Salesforce experience.
Expertise
- Strong expertise in Salesforce Flow and declarative automation, with experience building and maintaining complex production workflows.
- Proven experience delivering Salesforce AI solutions using Agentforce, Einstein or Prompt Builder, including at least one production use case and an external LLM integration.
- Ability to assess and estimate Apex and Lightning Web Components (LWC) development requirements.
- Salesforce Certified Administrator (or Platform Administrator) and Agentforce Specialist certifications, held at the time of joining.
Tools + Skills
- Working knowledge of REST/SOAP APIs, JSON, Named Credentials and batch, real-time and event-driven integration patterns.
- Hands-on experience integrating external LLMs such as OpenAI, Azure OpenAI or Anthropic with Salesforce through APIs.
- Experience with Data Loader or similar tools for data migration.
- Clear written and spoken English, with the ability to lead customer calls, including with US-based clients.
Good to have:
- Additional Salesforce certifications: Platform App Builder, Data Cloud Consultant, Sales Cloud/Service Cloud Consultant or Integration Architect.
- Experience with Data Cloud, Commerce Cloud (B2B/B2C), CPQ or Experience Cloud.
- Apex and LWC development experience.
- Exposure to ERP systems such as Microsoft Dynamics, NetSuite, SAP, Epicor, GSS, Acumatica or Sage.
- Experience with eCommerce platforms such as Adobe Commerce (Magento), WooCommerce, BigCommerce or Shopify.
- Familiarity with MuleSoft, Boomi or other iPaaS tools.
- Background in manufacturing, distribution or B2B wholesale.
Perks you'll love 
- A generous Learning & Development Budget
- Access to courses on Coursera & Stanford Continuing Studies.
- Reimbursement for relevant certifications and workshops.
- 4-Day work a week, on the second week of every month.
- Flexible working hours.
- Fully-Distributed workplace. Work remotely from anywhere in the world.
- Maternity & paternity leave.
- Travel and speak at conferences all around the world– on our tab.
- Hire-A-Star, our yummy referral program with a solid bonus.